Boldbloom Web Solutions Private Limited (“we,” “our,” “us”) owns Softweave. Protecting user (“you” or “your”) privacy is important for us. We value the trust you place in us while shopping for men’s and women’s fashion on our platform. This Privacy Policy outlines how we collect, use, and protect your information. By accessing or using our website, you agree to the practices described herein. Whether you're browsing styles or placing an order, your privacy matters to us. This policy is designed to help you make informed decisions about your data. Please read it carefully before proceeding with our services.
We collect your name, phone number, email address, and shipping address when you register or place an order. These details help us process your purchases and contact you for order updates. The information is also used to personalize your shopping experience. We do not request or store any personal identification data beyond what is necessary.
We collect transaction-related details such as billing address, payment method, and order history. This data helps us confirm your payment and resolve any issues related to your orders. Payment credentials are processed via trusted third-party gateways and are never stored on our servers. We do not directly access your card or net banking credentials.
We may collect technical information like IP address, browser type, and device details. This allows us to enhance site performance and optimize your shopping experience. These details also help us detect suspicious activity or technical errors. Such data is collected automatically through cookies and analytical tools.
We use the information collected to process orders and deliver products efficiently. It also helps in personalizing your shopping experience by displaying relevant products and styles.
In addition, we use your data to:
We do not sell or rent your personal data to any third party. Your information may be shared with logistics partners to fulfill delivery commitments. We may share non-personal, aggregated data with analytics tools to improve website performance. All data sharing is strictly regulated and complies with applicable privacy regulations.
We employ a combination of physical, technical, and administrative safeguards to protect your data. SSL encryption is used during transmission of sensitive information like passwords and payment details. Access to your personal information is restricted to authorized personnel only. Regular security audits and updates are conducted to prevent breaches or unauthorized access. While we strive to keep your information safe, no digital system is entirely immune to vulnerabilities. We encourage users to create strong passwords and never share account details with anyone. In the rare case of a data breach, we will notify you as required by law. Your security is our ongoing priority and responsibility.
We retain user information for 8 to 12 months. Once data is no longer necessary, we securely delete or anonymize it. You may request account deletion at any time, which includes removal of associated personal data. Certain transactional records may be retained for legal and accounting purposes only.
We use cookies to enhance your browsing and shopping experience. Cookies help us remember your preferences, login sessions, and recently viewed products. You can control cookie settings through your browser, though disabling them may limit functionality. Our cookies do not collect personal information unless voluntarily provided during site interaction.
This Privacy Policy is governed by Indian laws. Any disputes arising will be handled as per the applicable laws and judicial processes. By using this website, you consent to the jurisdiction of the relevant courts. Our operations and data handling remain compliant with all regional data privacy regulations.
Our website is not intended for individuals under the age of 18. We do not knowingly collect or store information from minors. If we learn that a minor has submitted personal data, we will delete it immediately. Parental supervision is advised for any online activity involving minors.
You have full rights to access, update, or delete your personal information held with us. You may withdraw consent for data use by updating preferences in your account settings. We provide tools for you to modify subscriptions, marketing preferences, and notification settings. You may request a data summary or account removal by contacting our support team. Your privacy rights remain protected, and we honor all valid requests in accordance with the law.
We may update this Privacy Policy occasionally to reflect changes in legal, technical, or business requirements. Any updates will be posted on this page, and the revised date will be mentioned at the top. We encourage users to review the policy periodically to stay informed. Changes affecting user rights or data usage will be communicated via email or account notifications. By continuing to use the website after changes are made, you acknowledge and accept the revised terms.
Feel free to connect with us to clear any queries related to our Privacy Policy.
boldbloomwebsolutionspvtltd@gmail.com